Effective date: 13 September 2025
Data Protection Officer: [email protected]
1. Who we are
References to “we”, “our” and “us” mean Alogfire Ltd. We are the data controller responsible for personal information processed through this website.
2. Information we collect
- Identity and contact information, including your name, email address and telephone number.
- Information about products or services that interest you.
- Communications, correspondence and support requests.
- Technical information, including IP address, browser, device and website usage.
- Marketing consent and communication preferences.
- Other information you provide voluntarily.
3. How we collect information
We collect information directly through forms, email, telephone calls and events. Technical information may also be collected automatically through website cookies and analytics services.
4. How we use your information
- To respond to enquiries and provide support.
- To process orders or service requests.
- To operate and improve the website.
- To prevent fraud and protect website security.
- To comply with legal obligations.
- To send marketing communications where permitted.
5. Sharing your information
We may share information with service providers, professional advisers, payment and ecommerce providers, delivery partners or legal authorities where appropriate. Organisations processing information on our behalf must protect it and only use it for authorised purposes.
6. Data retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and record-keeping requirements.
7. Your rights
Depending on applicable law, you may have rights to access, correct, erase, restrict or object to the processing of your personal information. You may also have rights relating to data portability and withdrawing consent.
8. Cookies
The website may use essential cookies, analytics cookies and preference cookies. You can manage cookies through your browser and any cookie controls provided by the website.
9. Security
We use reasonable technical and organisational safeguards intended to protect personal information from loss, unauthorised access, alteration or disclosure.
10. Children
Our website and services are not intended for children under 13. Where we learn that information has been collected from a child inappropriately, we will take reasonable steps to delete it.
11. Third-party websites
This website may link to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
12. Changes to this policy
We may update this policy periodically. Updated versions will be published on this page with a revised effective date.
13. Contact us
Questions about this policy or your personal information can be sent to [email protected] .